Terms of Service

Last updated: October 16, 2026.

Please read these terms carefully. Section 14 contains a binding arbitration agreement and a class action waiver that affect how disputes are resolved. You can opt out of arbitration within 30 days (Section 14.6).

1. Who we are and what RankyAI does

RankyAI ("Ranky", "we", "us") is an online service operated from Mexico that researches keywords, writes articles with artificial intelligence and publishes them on your website (or on a widget or blog you control), and offers prospecting tools (Leads, Envíos/outreach email and, where enabled, Calls). Our mailing address is Av. Huizachillos 195 B, Col. Estrella de la Mañana, La Estrella Angostura, C.P. 78483, San Luis Potosí, S.L.P., México. You can reach us at contacto@ranky.com.mx. By creating an account or using the service you agree to these terms and to our Privacy Policy.

2. Eligibility

RankyAI is a business tool for people 18 years or older acting for themselves or for a business. By creating an account you confirm you are at least 18 and can enter into this contract. The service is not directed to children under 13, and we close accounts that belong to minors. If you accept these terms on behalf of a company, you confirm you have authority to bind it.

3. Your account

You are responsible for keeping your password safe and for all activity in your account.
Team members you invite (Premium plan) act under your account: what they do counts against your plan and limits, and you can remove their access at any time.
We may suspend or terminate accounts that break these terms, are used for illegal purposes, or infringe the rights of others.

4. Subscriptions, automatic renewal and cancellation

Paid plans (Basic, Pro and Premium) are subscriptions that renew automatically. Unless you cancel, we will charge the payment method you provided the then-current price of your plan at the start of every renewal period — every month for monthly plans or every year for annual plans — until you cancel.

Price and currency. U.S. prices are in U.S. dollars (USD). Depending on your state, sales tax may be added at checkout; you will see the total before you pay.
How to cancel. You can cancel online at any time, without calling or emailing us, from Subscription → Cancel subscription in your dashboard. You can also cancel by writing to contacto@ranky.com.mx from your account email. Cancellation stops future renewals; your plan stays active until the end of the period you already paid for.
Price changes. If we change the price of your plan, we will email you at least 7 days (and no more than 30 days) before the change takes effect, with a reminder of how to cancel. The new price applies only from your next renewal.
Annual plans. For annual plans we will email you a reminder before each renewal with the renewal date, the amount, and how to cancel.
Free trial. The free trial (one published article with image and, once, up to 10 Instagram followers in the Leads tool) does not require a card and never turns into a paid subscription automatically.
Payments. Payments are processed by Stripe. We never see or store your full card number.
Refunds. See our Refund & Cancellation Policy.

5. AI-generated content

Articles, emails and call scripts are generated by AI from the information you give us. AI can make factual mistakes: review content before relying on it.
No SEO provider, including RankyAI, can guarantee a specific ranking on Google or in any search engine or AI assistant.
If you turn on automatic publishing, articles are published without your prior review; you can turn it off at any time.
You are responsible for the final content published on your site under your name or brand.

6. Ownership

Content generated for your account is yours to use, edit or delete. The RankyAI software, design and brand belong to RankyAI. If you believe something published with RankyAI infringes your copyright, follow our DMCA procedure.

7. Acceptable use

You may not use RankyAI to:

Publish illegal, defamatory or infringing content, or spam.
Describe a business you don't actually operate in order to mislead readers.
Access other users' accounts or our infrastructure without authorization.
Resell access to RankyAI without our written consent.
Harass people, contact minors, or resell prospect lists generated with the Leads tool.

8. Prospecting, email and calls (CAN-SPAM, TCPA)

When you use the Leads, Envíos (outreach email) or Calls tools, you are the sender and you are responsible for complying with the law. In particular:

Commercial email (CAN-SPAM Act). Every message must identify your business truthfully, use a subject line that is not misleading, include a valid physical postal address of your business, and offer a clear way to opt out. Ranky adds your address (required to send campaigns) and an unsubscribe link to every outreach email and stops future emails to that address automatically when someone uses the link. If someone asks you to stop by replying, mark them as unsubscribed in the campaign so the request is honored within 10 business days. Don't send email to addresses that opted out.
Calls and text messages (TCPA). Under the Telephone Consumer Protection Act, calls that use an artificial or AI-generated voice require the recipient's prior express written consent. For that reason RankyAI's Calls tool does not call any U.S. or Canadian (+1) number. Don't use phone numbers obtained through Ranky for autodialed or prerecorded calls or texts without that consent, and respect the National Do Not Call Registry for any manual call.
We may suspend these tools if we detect abuse.

9. Third-party services

Connecting WordPress, Google or Stripe means you also accept those providers' terms. We are not responsible for outages, changes or errors on their side.

10. Availability

We work to keep RankyAI available, but we don't guarantee any specific uptime or that the service will be error-free.

11. Disclaimer of warranties

To the fullest extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that AI-generated content will be accurate or that the service will produce any particular search ranking, traffic or sales.

12. Limitation of liability

To the fullest extent permitted by law, RankyAI will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to the service, even if we were told they were possible. Our total liability for all claims related to the service is limited to the greater of (a) the amount you paid us in the three (3) months before the event giving rise to the claim or (b) US$100.

Some states do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you. Nothing in these terms limits liability that cannot be limited by law.

13. Indemnification

If you are using RankyAI for a business, you agree to defend and indemnify RankyAI against third-party claims arising from content you publish, messages or calls you make with the service, or your breach of these terms or of the law.

14. Dispute resolution: binding arbitration and class action waiver

This section applies if you live in, or your business is based in, the United States.

14.1 Talk to us first

Before starting a claim, email contacto@ranky.com.mx with a description of the dispute and the relief you want. We will try in good faith to resolve it within 60 days.

14.2 Agreement to arbitrate

If we can't resolve it, you and RankyAI agree that any dispute arising out of or relating to these terms or the service will be resolved by final and binding individual arbitration, not in court. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if you use the service for a business), will be held by video conference or in the county where you live, and is governed by the U.S. Federal Arbitration Act. For consumer claims, we will pay the AAA filing, administration and arbitrator fees beyond what you would pay to file in court, unless the arbitrator finds your claim frivolous.

14.3 Exceptions

Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court to stop infringement or misuse of intellectual property.

14.4 Class action waiver

You and RankyAI may bring claims only in an individual capacity, not as a plaintiff or class member in any class, collective or representative proceeding. The arbitrator may not consolidate claims of more than one person. If this waiver is found unenforceable for a claim, that claim (and only that claim) will be decided in court, not in arbitration.

14.5 Jury trial waiver

To the extent a claim goes to court, you and RankyAI waive the right to a jury trial, where the law allows.

14.6 Opting out

You can opt out of this arbitration agreement by emailing contacto@ranky.com.mx with the subject "Arbitration opt-out", your name and your account email, within 30 days after you first accept these terms. Opting out does not affect any other part of these terms.

15. Governing law

Except for Section 14, which is governed by the Federal Arbitration Act, these terms are governed by the laws of Mexico, without regard to conflict-of-law rules. Nothing in these terms takes away consumer protections that the law of your state gives you and that cannot be waived by contract.

16. Changes to these terms

We may update these terms. We will post the new version here with its date and, for material changes, email you before they take effect. If you keep using the service after a change takes effect, you accept the new terms; if you don't agree, you can cancel as described in Section 4.

17. General

If any part of these terms is unenforceable, the rest remains in effect. These terms, together with the Privacy Policy and the Refund & Cancellation Policy, are the entire agreement between you and RankyAI about the service.

18. Contact

RankyAI · Av. Huizachillos 195 B, Col. Estrella de la Mañana, La Estrella Angostura, C.P. 78483, San Luis Potosí, S.L.P., México · contacto@ranky.com.mx

These English documents apply to customers and visitors in the United States. The Spanish versions (Términos, Privacidad) apply everywhere else. If a translation differs, the English version controls for U.S. customers.